Third-Party Maintenance

Cisco Maintenance that saves you up to 60%.

Neonix offers comprehensive third-party Cisco maintenance — supporting all Cisco hardware with 24/7 expert engineers and fast SLAs at a fraction of OEM contract pricing.

Up to 60%

Cost Savings vs OEM

24/7

Expert Support Available

L1–L3

Certified Cisco Engineers

2,400+

Global Stocking Locations

Supported Cisco Devices

We support a comprehensive range of Cisco networking and server hardware.

Network Devices

Cisco Catalyst
Cisco ISR
Cisco ASR
Cisco ASA
Cisco Nexus
Cisco MDS
Cisco Voice
Cisco Wireless Controllers
Cisco Wireless Access Points
Cisco Meraki
Cisco Firepower

Server Devices

Cisco MCS Servers
Cisco UCS Servers (up to M7)

Post-EOSL Coverage

We support Cisco hardware beyond the official End of Service Life date — extending the productive life of your infrastructure on your timeline, not Cisco's.

Comprehensive Cisco hardware support

Our Cisco maintenance service includes everything you need to keep your Cisco infrastructure running — from break/fix support to proactive monitoring.

Break/Fix from Expert Engineers

L1–L3 certified Cisco engineers with 15+ years of direct Cisco experience handle every case.

Original Parts from 2,400+ Locations

Genuine Cisco parts stocked globally for fast replacement at your location.

Industry-Leading Response Times

Flexible SLA options from 4-hour onsite to next business day, customized per device.

24/7 Operations Center

Someone is always available to take your call, escalate your ticket, and dispatch an engineer.

Flexible SLA Options

7×24×4

24 hours a day, 7 days a week, including holidays. Engineer on site (if needed) within 4 hours.

5×9×4

Monday through Friday, 8AM to 5PM, with an expert engineer on site (if needed) within 4 hours.

5×9×NBD

Monday through Friday, 8AM to 5PM, with next business day onsite response and parts delivery.

Custom SLA

Bespoke SLA packages tailored to your environment, device types, and priority requirements.

Ready to cut your Cisco maintenance costs?

Get a custom quote and see how much you can save with Neonix third-party Cisco support.